AFS Digital Support

Welcome to our Help Center

Please note that this page is for support to digital tools used by AFS staff and volunteers only.

Featured portals

  1. OneAFS and IT Support

    Hello! Here you will be able to send all your support requests related to OneAFS tools, AFS Global, Google Workspace and other general support provided by INT team.

  2. Workvivo

    Here you can find some materials about using Workvivo and ask for help if you need

  3. Website and Wordpress

    Here you can raise a Website Support request, ask for help using Wordpress or suggest an improvement

  4. Salesforce

    Welcome! You can raise a support request related to Salesforce from the options provided.

Suggested forms

  • AFS Global in OneAFS and IT Support

    Need any support related to the tools inside AFS Global? Create a request here

  • Bug or problem in Salesforce

    Choose this if you are experiencing issues with SF Community (AFS Application), SF Salescloud (CRM for staff), Pardot (Marketing automation, e-mail notifications)

  • General Support in OneAFS and IT Support

    Use this option if your need doesn't fit in any of the other categories

  • Change request in Salesforce

    Choose this if you need help to change configurations, settings, automation rules or anything else related to existing functionality that you cannot/don't know how to edit yourself.

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